Training

Training

Building Organisational Resilience

  • The Power of Resilience
  • Building Self Esteem
  • Managing Stress
  • About Worrying “Worry Wart”

Building Behavioural Skills

  • Personal Conduct and Ethics
  • Managing Conflict
  • Building Team Agreements
  • Professional Telephone Skills
  • Assertiveness Skills
  • Effective Communicating
  • Negotiation skills
  • Time Management
  • Dealing with Difficult Customers

Building Leadership Training

  • Collaborative leadership – Expanding Your Leadership Capability
  • Staying Resilient in Times of Change – Managing Change
  • Meetings , Meetings, Meetings - Managing and Conducting Meetings
  • The New Manager
  • Fundamentals for Supervisors
  • Leading teams
  • Managing Unsatisfactory Performance
  • Customer Service: Creating Passionate Teams
  • Coaching Skills
  • The Prevention of Bullying and Harassment in the workplace
  • Develop Better Business Writing – General, Scientific, Medical
  • Presentation Skills